Which file formats should I use?

tiff, jpeg, pdf, bmp, psd, png, gif - Use formats shown in bold for best results .

File size: 300 DPI or file size of 1.5 Mb will give you the best results

What if my file is smaller?

Feel free to place your order anyway. Most files will produce a perfectly satisfactory print at this size and if we have serious doubts about the quality when we open the file we will contact you before proceeding.

How do I edit my images?

If you have even the most basic image editing program you can correct for eye flash, brightness, contrast, or add special effects before uploading your image. Your file will be printed as submitted with the possible exception of cropping if needed.

How do I crop my images?

  • Our template is based on a 5"x7" image but other dimensions can be accommodated.
  • If your image is not cropped to the correct proportions we will crop for best appearance.

What if I don't have my images yet?

The internet has a wealth of free information from amateurs and professional photographers alike. Simply search "pet photography tips" using your favorite search engine to find recommendations to capture that perfect image to PetPlex. Here's one humorous example:

How to Photograph a Puppy

  1. Check camera batteries,
  2. Go to store buy new batteries and install in camera.
  3. Remove empty battery packaging from puppy's mouth and throw in trash.
  4. Remove puppy from trash and brush coffee grounds from muzzle.
  5. Choose suitable background for photo.
  6. Mount camera on tripod and focus.
  7. Find puppy and take dirty sock out of puppy's mouth.
  8. Place puppy in prefocused spot and return to camera.
  9. Forget about prefocused spot and crawl after puppy on your knees.
  10. Focus with one hand and fend off puppy with the other hand.
  11. Get tissue and clean nose print from lens.
  12. Put cat outside and put peroxide on the scratch on puppy's nose.
  13. Put magazines back on coffee table.
  14. Try to get puppy's attention by squeaking toy over your head.
  15. Replace your glasses and check camera for damage.
  16. Jump up in time to grab puppy and whisk them outside to the chosen spot to finish their business saying "Good Puppy!" in your most enthusiastic voice.
  17. Call someone to help clean up the mess.
  18. Sit back in chair for deep breathing and resolve to teach puppy "sit" and "stay" first thing next morning.
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